Question 1

What's your process?

Accepted Answer

Every engagement starts with a free 30-minute strategy call. If it's a fit, we scope a discovery phase, then move into build and delivery. Most partnerships evolve into an ongoing advisory or retainer once the initial project ships.

Question 2

What are typical timelines?

Accepted Answer

A focused brand or website project runs 4–8 weeks. Operational and franchise systems typically run 8–16 weeks. Ongoing marketing and advisory is month-to-month.

Question 3

Do you offer custom packages?

Accepted Answer

Yes. Every engagement is scoped to the business. We don't have prepackaged tiers because most businesses don't fit them.

Question 4

How does pricing work?

Accepted Answer

Transparent, fixed-scope pricing on projects. Monthly rates on retainers. No hidden costs, no surprise change orders; everything is agreed up front, and we tell you before scope changes.

Question 5

Who do you work with?

Accepted Answer

Ambitious SMBs across food & beverage, education, technology, cybersecurity, healthcare, event management, and automotive. Most of our clients are in London, Ontario and across Canada, with select work internationally.

Let's talk.

Common questions.